Migliaccio & Rathod LLP is investigating reports that batteries in Surface Pro 3 laptops are holding almost none of their charge. Consumers have relayed that the laptops, which have Simplo batteries installed, substantially and progressively degrade over time to the point where they are virtually nonfunctional. While all batteries can be expected to experience reduced performance as they age, the problems that plague Simplo batteries are far worse and appear to only be remedied by a repair costing in the neighborhood of $500.
Almost every state (and the District of Columbia) has a consumer protection statute that broadly prohibits unfair and deceptive trade practices. If the reports about the Surface Pro 3 batteries prove true, our law firm believes that the sale of the laptops with the defect may have constituted an unfair and deceptive trade practice that may entitle a purchaser to relief. The attorneys at Migliaccio & Rathod LLP have successfully prosecuted several consumer protection class action cases, including a case against Lenovo involving defective laptops, which resulted in a classwide settlement. (Disclaimer: past successes do not guarantee future results). If you are an owner of the Surface Pro 3, and have experienced significant battery life issues, please fill out the survey form here: http://bit.ly/2yYyvR2. You can also call our office at 202-470-3520.