Deceptive Trade PracticeFalse Advertising

Investigation: Band 12 Removed From Alcatel OneTouch Idol 3 UPDATED

**UPDATE**Court Grants Preliminary Approval of the Alcatel OneTouch Idol 3 Settlement

Migliaccio & Rathod LLP is pleased to share that owners of the Alcatel OneTouch Idol 3 may be entitled to participate in a class action settlement.

If you are a resident of North Carolina or Kentucky and purchased either an Alcatel OneTouch Idol 3 with a 4.7 or 5.5 inch smartphone between January 1, 2015 and December 27, 2016, you may be a Class Member and may be eligible to make a claim. Class Members’ share in the settlement may be either a new phone or restoration of Band 12 capability on their smartphone. Class members may learn more and complete the the claim form on this website by no later than April 13, 2019 to take part in the settlement.

There is a final approval hearing scheduled before the court on June 11, 2018. Read more about this announcement here.

Investigation: Band 12 Removed From Alcatel OneTouch Idol 3

Consumers who purchased the Alcatel OneTouch Idol 3 are learning that Alcatel’s most recent firmware update removes Band 12 LTE functionality from their phones. Alcatel originally advertised full Band 12 functionality, which is a key feature for many consumers since it can provide service coverage when none would otherwise be available. This is especially true for those who are with T-Mobile, which has advertised the benefits of Band 12, touting that the company “has been rolling out truckloads of new spectrum that carries our LTE signal twice as far from our towers, for a massive coverage expansion, and works four times better in buildings.”

Consumers are rightfully infuriated by Alcatel’s move. Migliaccio & Rathod LLP is currently investigating potential claims against Alcatel. If you are interested in having your claim evaluated, please contact us. We have significant experience in representing consumers in class action cases against technology and electronics companies.

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